Frequently Asked Questions

General & Diagnostic FAQ’s

  • Ultrasound is the use of sound waves to create an image used in both diagnostic & elective procedures.

  • We provide all types of diagnostic ultrasound with the exception of: echocardiograms, breast ultrasound, and neonatal hip ultrasound. All types of diagnostic ultrasound do require a physician order.

  • Yes! All diagnostic exams are sent to board certified radiologists. There is NO additional charge for your radiology report. The report will automatically be sent to the doctor that ordered your ultrasound.

  • The office is conveniently located in Sugar Land near highway 59 & highway 6. The address is 1108 Soldiers Field Dr. Sugar Land, TX 77479.

  • Mobile ultrasound service is provided throughout Houston & the surrounding areas, including but not limited to Sugar Land, Katy, Missouri City, Richmond, Rosenberg, Needville, Houston, Houston Heights, River Oaks, Bellaire, Rice Village, Fort Bend County & Harris County. However, areas outside of a designated radius will have an additional travel fee of $75.

  • While we do not accept walk ins, we do accept same day appointments as the schedule allows. An appointment is required for all services.

  • Any changes to appointments, rescheduling or cancelling need to made 1 day prior to the appointment. Failure to do so will result in a $75 cancellation fee.

  • At this time we do not accept insurance. We do however accept HSA/FSA accounts and offer SuperBills for you to submit to your insurance company. All studies & packages are self pay.

  • We accept all major credit cards, HSA/FSA cards, and cash.

  • We do offer pregnancy confirmation exams that do NOT require a physician’s order. These exams will be a transvaginal ultrasound, and will be sent to a radiologist should you need documented proof of pregnancy for health insurance purposes. We require that you are 6 weeks to obtain a pregnancy confirmation ultrasound.

Elective & Keepsake FAQ’s

  • 2D imaging is the standard black & white sonogram image. 3D imaging shows the 3 dimensional views of your baby. 4D imaging allows you to see your baby moving in 3D.

  • 3D & elective ultrasounds are safe when performed by a registered diagnostic sonographer. That is why we pride ourselves being owned & operated by a registered sonographer. You and your baby deserve the best care and the safest practices. With VMAX Imaging, you both are in safe hands.

  • While we offer our 3D package starting at 20 weeks, we recommend scheduling between 28-32 weeks.

  • Elective & 3D ultrasounds do not replace the ultrasounds that are ordered by a physician. Elective ultrasounds do NOT offer any diagnostic medical information and should be viewed solely as a keepsake.

  • We cannot guarantee that you will see the perfect picture of baby. There are many factors that contribute to image quality, and some of these are out of our control. We will always try our best to overcome these factors. If we are unable to achieve satisfactory images, we do offer a free rescan (at the discretion of the sonographer).

  • Hydration is key! Of course throughout your entire pregnancy, but especially the days leading up to your 3D ultrasound. A light snack or juice 15-20 minutes prior to your appointment may help to get baby moving as well.

  • Yes, yes, & yes!!!! We will print out as many pictures as baby will allow. We also print a a 4×6 photo collage, a 4×6 photo, AND you receive a USB that will have ALL the pictures & video clips from your ultrasound.

  • Absolutely! The more the merrier! We are happy to have your friends & family share this moment with you!

  • Rescans will be scheduled one to two weeks after your initial appointment, and are only 15 minute sessions. Rescan appointments will not include extra collages or an additional USB. Due to late gestational age, no rescans will be offered on pregnancies 34 weeks and up.